1. Purpose
Our group channels are designed for clear, respectful, and efficient communication related to ongoing projects, sales, support, and team coordination. These policies ensure a professional and productive environment.
2. General Conduct
Treat all members with respect and professionalism.
Avoid offensive, political, or personal content in any group.
Stay on-topic as per the group’s purpose (e.g., project group, client group, sales group).
3. Communication Guidelines
Use clear and concise language.
Do not spam the group with repeated messages, links, or unrelated content.
Tag members only when necessary using @Name for specific tasks or replies.
Respect working hours: Messages outside 10 AM – 7 PM should be limited to urgent matters unless previously agreed.
4. Confidentiality & Data Sharing
Do not share client data, project credentials, or confidential material outside the group.
Use cloud storage (e.g., Google Drive) for file sharing when possible, rather than direct uploads unless files are small and urgent.
Screenshots and client discussions should not be forwarded outside the group without permission.
5. Task Assignment & Accountability
Tasks must be acknowledged with a ✅ or reply like “Noted”.
Deadlines should be respected. If delays are expected, inform the group at the earliest.
Maintain transparency in progress updates. Use formats like:
6. Escalation Protocol
If a matter is urgent or unresolved in the group, escalate it to the project manager or team lead privately.
Never argue or criticize publicly in the group — use private messages for conflicts.
7. Group Cleanliness & Maintenance
Avoid unnecessary forwards, memes, or long discussions.
Pin important messages when needed and refer to them before asking repeated questions.
Do not change the group name, icon, or settings unless authorized.
8. Exit & Removal
Members who consistently violate group policies may be removed after a warning.
If you need to leave the group or project, notify the admin with context before exiting.
9. Group Admin Roles
Admins are responsible for:
Enforcing group rules
Maintaining order and focus
Updating the group description and pinned messages
Assigning and following up on tasks
10. Updates to Policies
These group policies may be updated from time to time. All members will be notified of significant changes.
Contact (for queries or clarifications)
📧 jmbdigitals@gmail.com
📞 +918484845243